Customer service

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Shopping Basket

Publications in paper format

You can purchase books by adding them to the shopping basket. Click on the add to cart icon to add the title to the shopping basket. You can also change the quantity on the basket page (you need to update the basket after you change the quantity). The shopping basket will carry your items around while you browse the website until you choose to checkout. eBooks or electronic format publications ebooks will be delivered to your email address when your online credit card payment is accepted. You will need to validate the Terms of Sale by ticking the box at the bottom of the page. Also, read the ebook FAQs carefully or print them out to make sure you can download these products properly.

Delivery & Shipping Details

Please enter your contact details carefully, to avoid delay in the delivery of your publications.

Delivery & Handling Charges

France only You may choose between:

• Poste ordinaire – 2 weeks maximum, 15% will be added to the total cost
• Colissimo – 1 week maximum, 20% will be added to the total cost All countries except France You may choose between:
• Priority airmail – 2 to 3 weeks maximum, 30% will be added to the total cost
• Express courier service – 1 week maximum, 35% will be added to the total cost HANDLING CHARGE Please note that for orders below EUR 60, there will be a handling charge of 18 euros. Court Bulletin See relevant pages for conditions.