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ICC Services
38 Cours Albert 1er
75008 Paris
France

Publications Department
General Inquiries

Tel: +33 1 49 53 29 23
Fax: +33 1 49 53 29 02
pub@iccwbo.org

Production and Copyright
Fax: +33 1 49 53 29 02
pubp@iccwbo.org

 


DCInsight

 

 

General Inquiries

Direct Tel: +33 1 49 53 29 56
Direct Fax: +33 1 49 53 29 02

pub@iccwbo.org

 

Court Bulletin

 

 

General Inquiries

Direct Tel: +33 1 49 53 29 52
Direct Fax: +33 1 49 53 57 74

bulletin@iccwbo.org


 

 

 

Shopping
Basket

Publications in paper format

You can purchase books by adding them to shopping basket. Click on the add to cart icon to add the title to the shopping basket. You can also change the quantity on the basket page (you need to update the basket after you change the quantity).
The shopping basket will carry your items around while you browse the website until you choose to checkout.


eBooks or electronic format publications

ebooks will be delivered to your email address when your online credit card payment is accepted. You will need to validate the Terms of Sale by ticking the box at the bottom of the page.
Also read the ebook FAQs carefully or print them out to make sure you can download these products properly.


 

 

 

Delivery
& Shipping
Details

Please enter your contact details carefully, to avoid delay in the delivery of your publications.


 

 

 

Delivery
& Handling
Charges

 

France only

You may choose between:

  • Poste ordinaire - 2 weeks maximum, 15% will be added to the total cost
  • Colissimo - 1 week maximum, 20% will be added to the total cost

    All countries except France

    You may choose between:

  • Priority airmail - 2 to 3 weeks maximum, 30% will be added to the total cost
  • Express courier service - 1 week maximum, 35% will be added to the total cost

    HANDLING CHARGE
    Please note that for orders below EUR 60, there will be a handling charge of 18 euros.

    Court Bulletin
    See relevant pages for conditions.


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    Payment

    ICC Services Publications Department is happy to accept payment by:

    Credit card
    You may pay with Visa, Mastercard, Eurocard or American Express online or by fax.

    Bank transfer
    Please print the order form which contains our full banking details, and fax it with a copy of your remittance advice to +33 1 49 53 29 02.
    Our banking information is as follows:
    HSBC Hervet - 37, avenue Pierre 1er de Serbie - 75008 Paris - France
    SWIFT: BHVTFRPP - IBAN: FR44 3036 8000 2800 2816 P089817

    Cheque

    Please print the order form and send it by post along with a cheque payable to ICC Services Publications Department.
    Note that we cannot process your order until we have received your cheque together with the order form (see address in left-hand column).


     

     

     

    Tax

    France only

  • 5.5% VAT will be added to all purchases, except for electronic products, for which VAT is 19.6%.

    European Union

    Customers should indicate their intra-community VAT number (in ‘billing information'), without which VAT will be added.

    Other countries

  • no VAT will be added.


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    Stock
    Availability

    In the event a product is out of stock, we will inform you by email of the date of its availability.

     

     

     

    Return Policy

    In case of a mistake in delivery or damaged book, please inform us rapidly. We will send you a correct/replacement copy at our expense.

    All returned items (except damaged ones) must be in resalable condition.

    Credits will not be given nor returns accepted two months from the date of invoice. All requests for credits must be within the same two month period.

    We cannot accept returns of CD-ROMs or diskettes if the package has been opened.

     

     

     

     

    ICC
    Copyright

    All ICC publications, software products and ebooks are copyrighted by the International Chamber of Commerce and may not be reproduced or copied in any form or by any means-graphic, electronic, recording, taping, scanning or informational retrieval systems, unless prior written permission has been obtained from the International Chamber of Commerce through ICC Services, Publications Department.

    For the Court Bulletin copyright information, click here.


     

     

     

     

    Language
    Code

    French
    English/German (bilingual)
    English/Spanish (bilingual)
    English/French/Spanish (trilingual)
    English/French/Spanish/German/Italian
         

     

     

     

    Queries

    The ICC Business Bookstore is happy to answer your queries and deal with special requests. Do not hesitate to contact us.

    Contact us with any other questions at pub@iccwbo.org

    International Chamber of Commerce